Q1: Are you a trading company or factory?A1: We are factory not trading company.
Q2: Can I make my customize logo and packaging or private label?
A2: Yes, please contact us for specific details if you need a logo or custom packaging.
Q3: Can you do design for my ideas or drawing?
A3: Yes, we have experienced designers and our own molding factory.
Q4: Do you accept small orders?
A4: Yes,we accept small orders or trial orders to test market demand.
Q5: May I get your samples to check the quality first?
A5: Yes, we'd like to offer a sample within 7 days and some samples are free.
Q6: What's the shipping way?
A6: Regarding the samples order, we can send sample by FedEx, DHL, TNT express and the large quantity goods are shipped by ocean shipping according to the client's demands.
Q7: How long can you ship the goods? Do you have stock for this item?
A7: If it in stock, we can deliver within 5-10 days,regular lead time for mass production: 20-45 days depending on order quantity.
Q8: How about the after-sales service?
A8: We do 100% inspection during production and before packaging. If there is any problem with functional , we'd like to provide a replacement in the next order.